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Kangen Water Toronto ® FAQs

What is Enagic?

Enagic is the name of the privately owned corporation that has been producing Kangen Water® since 1965. The main manufacturing facility is in Osaka, Japan and is considered an OEM, which means Original Equipment Manufacturer. This is a key fact because it ensures that the technology genealogy can be traced directly to the Enagic manufacturing facilities. Most importantly because each machine is hand assembled by one technician. This way, if there are any issues with the technology, the accountability process is flawless for proper reporting issues. Every part, plastic or component is manufactured at the Enagic manufacturing facility. Not only does this ensure proper manufacturing principles but ensures it’s position as an approved medical device in Japanese Hospitals by the Japanese Ministry of Health, Labor and Welfare. For close to 50 years, in over 200 hospitals, it ensures proper compliance for all integral manufacturing designations. Enagic has (ISO:14001): Proof of Licensing of Environmental Management System, (ISO:9001): Proof of Licensing of Standard of Quality and Management System and (ISO:13480): Proof of Licensing of Medical Device.

Can you take medication with Kangen Water®?

No, Kangen Water® is intended for everyday drinking, preferably on an empty stomach and cooking rather than for drinking with medication. If taking medication, there is setting on the machine called “Clean Water” that is simply filtered, 7pH water and not ionized, rendering it simple filtered water and without any special anti-oxidant properties. The “Clean Water” is also recommended for mixing with baby formula. The “Clean Water” will allow medication to work its prescribed course of action as the doctor intended. The Japanese Ministry of Health, Labor and Welfare gives the following directions:
1. Do not take medication with water produced using the Kangen Water® settings. Only use the “Clean Water” setting.
2. Do not drink machine-produced water if you have a medical condition diagnosed as anaciditas.
3. Seek help from a doctor or pharmacist if you feel an abnormality in the body, or continued intake does not appear to improve symptoms. This is because the effectiveness of medication using Kangen Water® has not yet been tested. The pH level of stomach acids is about 1.8pH, and medication is prescribed in accordance to this pH level in order for it to take effect past the stomach. Therefore, to ensure full effect of the medication, we recommend leaving 45 mins to an hour between taking the medication and drinking Kangen Water®.

Can there be any adverse effects from consuming Kangen Water®?

Depending on how it is consumed, and on the individual’s physical state, it is possible (although uncommon) to experience constipation, diarrhea, headaches or nausea a few days to a few weeks after beginning to drink it. This can be referred to as Healing Crisis or Detoxing. It is suggested that the 8.5pH setting is used for the first 2 weeks, then 9.0pH for the next couple of weeks and finally reaching the 9.5pH level. Drinking higher pH water can sometimes affect people so please keep in mind to ease away from the Kangen Water® a bit until you feel able to enjoy it. If this occurs, the amount of intake should be reduced to half or a fourth of the previous amount until symptoms clear. Even mixing the Kangen Water® with half Clean Water will help lower the potency. Once symptoms have subsided, it is okay to resume intake. However, increasing the amount of actual intake will not necessarily alleviate the symptoms. Completely halting intake may also affect the body, so it’s best to continue intake, but in lesser amounts. If there are no signs of improvement, please consult a doctor or pharmacist.

How much Kangen Water® should I consume?

A recommended amount of water intake per day, for proper Homeostasis (bodily water state of equilibrium) varies between ½ to ¾ of your body weight per pound, in ounces of water. If you are an athlete or work in strenuous capacities you should go near the ¾ or your total body weight in pounds, in ounces of water. Remember, this is just an average and your comfort zone is your own experience. These are just guidelines. Dr. Fereydoon Batmanghelidj, author of “Your Body’s Many Cries For Water” recommends a ¼ tsp of Sea Salt under the tongue for every 3-4 litres consumed to replenish minerals in the body.

What are the benefits of consuming Kangen Water®?

The benefits of consuming Kangen Water® are the minerals it contains and the optimal hydration it offers.

How do I use Kangen Water® for beauty care?

Because the winter air is extremely cold and dry, proper skin care hydration is especially important during this time of year. Taking good care of your skin will keep you from suffering from dry and rough skin. Bodily fluids play an important role in maintaining your body temperature and the health of your skin. Drinking alkaline Kangen Water® can help maintain a glowing, smooth skin. Since it’s important to maintain your skin's pH level between 5.0 and 6.0, we recommend spraying acidic water1 or the “Beauty Water” setting on your Kangen Water® machine, for your skin at regular intervals throughout the day. During the winter, bathing in acidic water can help preserve the moisture of your skin. We also recommend that you eat foods and fruits that include high levels of vitamin C, A and E. Treating your skin with Beauty Water will let you enjoy life even more by giving you smooth and youthful skin. Finding a great, organic, or at the very least, low chemical load moisturizer is a great way to lock in and protect the moisture you’ve just introduced to your skin via the application of the Beauty Water.
1) Acidic Water Acidic ionized water is produced by electrolysis with a pH between 4.0 and 6.5.It’s astringent effect is certified by the Japanese Ministry of Health, Labor and Welfare. Absolutely excellent for skin care!

Is this technology or the Kangen Water® meant to cure anything like Cancer or disease?

No, Kangen Water® is not meant to cure cancer or disease. To be clear, nowhere in this information, or this website will Kangen Water® Toronto or any of its distributors attest that Kangen Water® is a cure or treatment for any disease or cancer. It would irresponsible for anyone to claim anything of the sort, no matter what the proposed healing modality. Everyone’s journey is their own and there are many components to why someone gets sick or contracts an ailment. Kangen Water® Toronto is not here to prescribe anything. This technology will simply provide you water that hydrates your body like no other. Once your body has the proper hydration levels that it was meant to have, your body will make the personal corrections that are meant to happen to your specific needs. Kangen®, in Japanese, stands for “Return to Origin”. 1. Return the water that you drink to the original quality that water was before the development & growth of the human population has required us to chlorinate our source water AND 2. Return the water to the original quality in our bodies. Everyone’s personal experience is their own and there are plenty of people out there willing to tell you their stories. Is Japan truly one of the highest rated countries in the world for longevity? On the scale of Life Expectancy from 2005-2010, conducted by the United Nations, the longest living human beings on earth, are Japan is #1, USA is #38 and Canada is #11 and Canada has “free” health care. It’s a fact that Japan has many modalities that introduce more balance to one’s health, including more raw, vegan, plant based diets, and more alkaline pH versus acidic pH foods. Part of this equation, is that 1 in 5 Japanese families have an Ionizer technology similar, to this in their homes, compared to 1 in 20,000 in North America. The math is pretty simple.

What is the competition to Enagic and Kangen Water®?

Considering the fact that Kangen Water® and Enagic are the Gold Standards of the Ionizer Industry, Kangen Water® Toronto doesn’t consider any company as competition to Kangen Water®. The technologies produced by Enagic are approved as Medical Devices while many of the Ionizers on the market are not Original Equipment Manufacturers (OEM) and private labeled kitchen appliances without Medical Grade certifications. We are the only company certified with the Gold Seal Certificate of Compliance, by the world’s oldest and most respected water quality inspection organization, the Water Quality Assurance Certification (WQA). For more details and for a presentation of the differences between true Medical Devices and Kitchen Appliances, please contact Kangen Water® Toronto for a consult of demonstration in your area.

Why do I need to clean my Kangen Water® machine?

The reason “cleaning” your machine is necessary are because the minerals in theoriginal source water, the tap water, has calcium (Ca), sodium (Na), magnesium (Mg) and potassium (Ka) in it. The electrolysis plates in the machine heat up and through electrolysis willsimply attract these mineral clusters to the plates. Overtime there can be a build-up. Mineral clusters attached to the electrode plates can decrease the ionization or electrolysis capacity of the Kangen Water® system, resulting in a lessening of the quality of the Kangen Water®. Basically the cleaner contact that the tap water has with the plates in the machine, the higher quality the Kangen Water® will be. For example, you might see a slight mineral deposit on your drinking glasses or containers that you drink the Kangen Water® in. Most containers are normally carrying a positive (+) charge, while the Kangen Water® that you drink has a negative (-) charge. It will sometimes bond the minerals to the container causing a slight film, and can be easily cleaned, using either vinegar or citric acid on your glassware or drinking bottles. If you have any questions based on this subject, please contact Kangen Water® Toronto.

What is the maintenance for the Kangen Water® system?

The maintenance for the Kangen Water® system is quite simple. In our fast paced lives we can sometimes judge that maintenance can be a burden. Please consider this viewpoint. We need to maintain our car, our homes, our wardrobe, and even our credit ratings. There are many other important aspects of our lives to maintain a level of care for things that matter to us. Taking care of our bodies is perhaps the most important, so I’ve been told my many sources, over and time again, that an ounce of prevention is worth a pound of cure. By quoting this age old saying, please do not infer that I am labeling anything said here asa cure.Please remember one thing. Learning anything new can be daunting at best. Once you immerse yourself into this process, it will become second nature and you’ll enjoy cleaning a technology that will become part of the family and maybe a new concept around drinking water.

If we don’t have our health, life can be difficult. “Maintenance” of this technology will be separate from “Consumables” which are filters or added components that are necessary for the machine to work properly, that will be another question below this one. For now we’llinform you how to keep your machine clean. Here are the types of cleaning necessary to keep your machine atpeak performance.

1. The Kangen Water® machines have an automatic cleaning mechanism that is activated for 20 seconds when you pour the Kangen Water® continuously, or overtime for at least 15 minutes. It will simply reverse the polarity of the electrolysis plates, enabling mineral deposits to flake off.The automatic cleaning function is necessary to maximize the life span of the plates in your Kangen Water® machine.

2. Changing the setting to Beauty Water once a day for 30 seconds is another way to clean the plates. It will run the 5.5-6pH water over the plates long enough to not only reverse the polarity, removing some minerals but also dissolve some minerals from the electrolysis plates.

3. There is a cleaning that should be done at least once every two weeks to once a month depending on how much you use the technology. This cleaning is done with a cleaning cartridge that you were supplied with upon receiving your machine. You will also receive approx.3 months of citric acid packets and you can contact the head office for more supply at any time. Here is the Canadian Supply Order Formfor your future reference should you need supplies. Please contact the Kangen Water® Toronto office for price list(s) for the US and Internationally. There are instructions on how to use the cleaning cartridge. There are also instructional YouTube videos to let you know how to do it. Kangen Water® Toronto can also be contacted and the steps can be sent to you via email or through a quick conversation on the telephone. Your distributor should also be able to show you how this works if you need the extra help. We won’t leave you stranded!

4. Even though you can clean the machine yourself with ease, a deep cleaning should be done by sending your machine or visiting to the head office nearbyat least once a year.You can also visit the head offices if need be, please contact us for the address. This deep cleaning is done by a Certified Kangen Water® technician on site and you can contact the head office for the current charge. It’s typically done in an afternoon and gives the technician an opportunity to keep an eye on how your machine is doing. Each different model has a varied warranty, but the technology itself has a life expectancy of 15-20 years so if you keep it clean and serviced, your Kangen Water® machine will be with you for quite some time!

What are the consumables for this machine? In other words, does stuff wear out or need replacing?

There are 3 main & 1 optional consumable(s) with this machine that you will need to purchase in the near future. SINGLE STAGE CARBON FILTER: There is a main single stage carbon filter that is included with the purchase of the Kangen Water® system and has an automatic microcomputer notification mechanism (SD-501 models) that tells you when it’s time to change the filter. The smaller models will notify you via the display screen or flashing light. Regardless of the model, all the filters are good for 1500 Gallons or 1 year, whichever comes first. Please ensure, depending on the age of your Kangen Water® machine that the filter is either a Regular High-Grade Filter (Older models) or HG-N (Newer models). You can tell by reading the lettering on the filter. If you are unsure, the head office can help you. Here is the Canadian Supply Order Formfor your future reference should you need filters or supplies. Please contact theKangen Water® Toronto office for price list(s) for the US and Internationally. Once you install your new filter, please ensure you press the “reset” switch to re-activate the microcomputer for the countdown to the next replacement. It is located on the top right of the cartridge section upon removing the front left cover. Please press it until it beeps as it will ensure proper functioning of the unit. Even if the microcomputer does not notify you to replace your filter within a year, you should replace it anyhow due to accumulation of bacteria in the filter that can happen over this amount of time.

PRE-FILTER(S) (OPTIONAL): The Kangen Water® machines are primarily designed for municipal water supplies in North American cities. If there are any outside variances in the source water that you feel through personal knowledge or through testing of your water source whereby you recognize the need for additional filtering mediums, we have pre-filters that can be added to Kangen Water® machines. Here is a list of Pre-Filters to choose from. Please choose from a combination of 2 filters and when you’re ready, order from the Canadian Supply Order Formfor your future reference. Please contact the Kangen Water® Toronto office for price list(s) for the US and Internationally.

E-CLEANER KIT OR E-CLEANER REFILL PACK:The Kangen Water® machines do arrive with E-Cleaner Kits already supplied with a 3-month supply of Cleaner Citric Acid packs but older models did not include these. For those clients prior to the E-Cleaner introduction, you should contact Kangen Water® Toronto or the Enagic Head office near you to discuss ensuring the cleaning of the machine is up to date and ordering the E-Cleaner. For more recent clients, you will need to purchase Refill Packs to ensure you have enough to clean your machine throughout the year until you schedule a yearly cleaning. Here is the Canadian Supply Order Formfor your future reference. Please contact the Kangen Water® Toronto office for price list(s) for the US and Internationally.

ELECTROLYSIS ENHANCER SOLUTION: You will receive a bottle of this solution with your machine. It is comprised of Processed Water, Sodium Hydroxide and Sodium Hypochlorite. When using the Kangen Water machine for the 9.5pH, 9.0pH, 8.5ph, 7.0pH, and 6.0pH or alternatively, the Kangen Water settings, the Clean Water & Beauty Water settings, you will NOT need the Electrolysis Enhancer Solution. The Solution is only introduced to the system once the 2.5pH button is pressed for the Acid Water. This water comes out of the Grey hose that normally goes down the drain. With the introduction of the 2.5pH water, this water can be used for it’s antibacterial, disinfectant qualities. The main hose from the top of the unit is now dispending 11.5pH water, which can be used for various applications such as a detergent. Please watch the DVD supplied with the shipment of the technology to see how all the waters are used. The amount of Electrolysis Enhancer Solution used is determined by how long and how muchwater is being used on this setting. Depending on the model you order, the microprocessor will verbally alert you or via a blinking light when you need to replace the Solution. You can order more of this Solutionwith the Canadian Supply Order Form for your future reference. Please contact theKangen Water® Toronto office for price list(s) for the US and Internationally.

Where are the "OPEN SEMINAR" Meetings held?

SUITE #138-75 Watline Avenue, Mississauga, ON L4Z 3E5:



With such an intricate and involved technology as Kangen Water®, there are many possible combinations of questions to be asked. We’ve done our best to address the key queries here, but there are many. Help us build our FAQ! We welcome your questions here to be sent to Kangen Water® Toronto and we will answer them to the best of our ability. This will inform us that you are interested in not only receiving an answer but to have it available and published to the public. All information must be provided for proper contact and you could receive a call to ensure that you are an actual human and that your intention is pure.

Please recognize that Kangen Water® Toronto an individually based, privately owned company and have no affiliation with Enagic Canada Incorporate, USA or International. A reply will be sent to you once we have received your question(s). Ultimately, based on the data and research based on this “still emerging” technology and science, and while being in a litigious based country, it is the decision of Kangen Water® Toronto for what we release to the public and our website. Thank you for your understanding. Your friends at Kangen Water® Toronto, thank you for visiting our information centre and we are here to serve to the best of our abilities!

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